Delivery & Returns

Party4me is currently still open and processing orders as normal We are ensuring we follow all government guidelines and social distancing advice. We now only have 1 member of staff working at the business at any one time.
*Please note deliveries make take a little longer than usual and we are closed for collection. 

Delivery

Click and Collect - NOT AVAILABLE DUE TO COVID-19

  • Order will be ready to collect within 1 hour of ordering
    (Mon-Fri, 9am-5pm)
  • Order must be placed before arrival
  • Collection only - items cannot be opened onsite

Standard Delivery - FREE 

  • Order will arrive within 3-5 working days 
  • Orders placed before 1pm will be shipped the same day (Mon-Fri)

Next Day Delivery - £4.99

  • Order will arrive next working day
  • Orders placed before 1pm will be shipped the same day (Mon-Fri)
  • Tracked service that requires a signature
  • Orders placed after 1pm will be shipped next working day

Saturday Delivery - £9.99

  • Order will arrive before 1pm on Saturday 
  • Only needed if you are ordering on a Friday 
  • Order must be placed before 1pm on a Friday
  • Tracked service that requires a signature

International Delivery (Europe) - £14.99

  • Order will arrive within 3-7 working days
  • Tracked service

International Delivery (Outside UK & Europe) - £24.99

  • Order will arrive with 3-7 working days
  • Tracked service

Returns Policy

  • Return within 30 days of receiving
  • Make sure your product is still in its original packaging
  • Include your order ID and/or delivery address within your package
  • Leave a note in the package with your reason for return
  • We do not accept returns that have been used

Returns Address
Party4Me Ltd
1-2 Overfield
Thorpe Way
Banbury
OX16 4XR

Party4Me want you to be 100% happy with your order so if you are not happy, you can return all items purchased from Party4Me Ltd within 30 days of receiving your order.

Unfortunately, we cannot accept returns of contact lenses, cosmetics, panties, hosiery and wigs where the packaging has been opened, so please make sure you're happy with the product before opening the packaging. If you attempt to return any of these items and they are found to be worn, we are not obliged to issue a refund.

In order to receive a full refund, the item should be returned in original condition and packaging. If any items are returned damaged, worn or without original packaging we are not obliged to issue you a refund.

You will be responsible for returning the goods back to us and the returns costs will be at your expense. It is always advised to use a tracked service and we are happy to advise which courier would be cheapest. If an item you have received is faulty, we can resolve this for you by either sending out a replacement to you and cover returns costs.

All refunds will be issued within 3 working days of receiving the package back at our return address. Refunds can take a further 24 hours to be available at your bank.

We are not obliged to issue refunds for any returned items which fall outside of the terms laid out in this Returns Policy.

Your statutory rights are not affected.

Order Cancellations

All unpaid orders can be cancelled at any point as we do not post orders until they are paid in full. We dispatch orders from our warehouse very fast and often. Once an order is placed and paid for, we cannot cancel the order as we start to process them very quickly.

Contact us here if you have any questions.